Shop FAQ

A list of some shop relevant questions. I keep a clay and art related FAQ on the main site, too, as part of my clay basics section:

Do you make all of this?

How do you make these? How do you use them?

Will you have more of this (bead, cane, earring)?

Can you make a custom bead or cane design?

When will my order ship?

Do you make all of this?

Until recently, yes, I make it all (with a little help, sometimes!). In 2023 I've started experimenting with some manufacturers to maybe get stickers made and stuff like that.

How do you make these? How do you use them?

For some of the clay related questions I have a section on my site! There's tutorials, instructions for how to use canes, what tools I like, how to bake them. It's all in the basics section. Still stumped? Get in touch!

Will you have more of this (bead, cane, earring)?

Usually, yes! There will probably be a restock of items that sell well at some point and they will probably be similar if not quite identical to the previous one. My Etsy shop has operated like this for 10+ years where I've made catalogue items over and over.

Can you make a custom bead or cane design?

Yes, depending on whether I'm open for customs at the time and if the design is similar enough to my other work. Pricing will depend on the complexity, quantity and timeline but we should talk! Some of the best designs I stock started as customer requests.

When will my order ship?

I try to ship three days a week so, assuming the order is ready to go, it'll ship the next shipping day. Usually Tuesday, Thursday and Friday. There's no weekend shipping in my rural area.

Made to order items will ship on the current timeline which is usually within 5 business days or sooner. This might stretch a bit in the busiest seasons but I would definitely drop you a line!