Shipping policy

The items in my shop are a combination of ready to ship and made to order so there's a processing timeline of up to 5 business days. I'm usually quicker though! Items that are made to order will be noted in their descriptions as much as possible and completely custom orders may take longer.

Shipping Overages

It is my policy that if shipping charges end up weirdly higher than the cost of postage and packaging I'll refund the excess costs. It's often only a dollar or two difference but it happens and I try to keep shipping as close to what Canada Post charges me plus a small amount for packaging.

Local

If you are local and would like to pick up your web order select that at checkout, I'll notify you when it's ready for pickup! The same goes for scheduled events - if you know I'll be at a show near you, we can arrange for pick up or delivery accordingly.

Canada

For Canadian orders, we ship small, lightweight items by oversize lettermail for a $5 flat rate up to 250 grams. If the packet comes to more than that in weight or is thicker than 2cm it goes expedited package which includes a tracking number and varies in cost with where you are in relation to me (rural SW Saskatchewan).

US

For US orders I ship most items by Tracked Packet starting at around $9. Orders USUALLY take 2 to 4 weeks to get to the US but can definitely be a little slower in high volume times.

International

For overseas locations other than Australia and New Zealand I may ship with my Etsy shop if I run into issues with the Shopify settings. Etsy facilitates international shipping measures for smaller shops, like mine, allowing me to ship to locations such as the UK and some EU countries.

This works by you letting us know what you'd like and us making a custom listing in my Tooaquarius Etsy shop for you!

International shipping is generally Small Packet Air Mail and takes 2 to 8 weeks to arrive. Costs vary depending on location but will between $15 and $20 for small weights (under 250 grams). Basic international shipping does NOT include a tracking number. You can get upgraded shipping which will include a tracking number. We can probably figure out most everything with a little patience